Nope! You do not need to water or maintain the rose in our eternal rose box. We have developed a special preservation process that keeps the rose looking fresh and vibrant without any need for maintenance.

Our eternal rose boxes are designed to provide you with a hassle-free and long-lasting display of beauty, allowing you to enjoy the elegance of the rose without the worry of upkeep.

Yes! All of our preserved roses are 100% real, fresh cut and are grown in various countries around the world.

Preserved roses are real roses that have been treated to maintain their natural beauty for an extended period of time, without water or ongoing care.

We use a special preservation process on the eternal roses that replaces the natural sap of the rose with a solution that maintains the rose's colour, texture, and beauty.

The lifespan of your eternal rose can vary depending on environmental factors - it is possible to preserve your eternal rose for an indefinite amount of time if it is well taken care of (Should last at least 3 years, and can last significantly longer).

Here are some tips to make sure your eternal rose lasts:

1. Keep it out of direct sunlight: It's best to keep your eternal rose in a cool, shaded area of your home.

2. Avoid exposure to moisture: Water can cause the petals of the rose to become discolored or even moldy. Keep your eternal rose away from humid areas, and do not attempt to water it.

3. Handle it gently: While an eternal rose is sturdy, it can still be damaged if handled roughly. Avoid touching the petals or stem too much, and be careful when moving it from place to place.

4. Keep it in the display case: An eternal rose can be kept in a display case (with the top on) to protect it from dust and other environmental factors.

In the event that you see any damage to your arrangement from Fajiflowers, you must contact our customer service team via email within 48 hours of receipt. Our customer service team is available for you by emailing info@fajiflowers@gmail.com

Occasionally, an order may be held by our fraud prevention team for further review. You will receive an email notification if this is the case. Please follow the instructions provided and send the required document(s) to fajiflowers@gmail.com. We apologise for any inconvenience this may cause. Customer privacy and security are a top priority for us

Unfortunately, our arrangements of roses are not eligible for returns. Please also note that your order cannot be cancelled or modified in any way once the order has been dispatched. Our hope, at Fajiflowers, is that you fall in love with your gorgeous arrangement. We offer an extensive selection of different styles and colours, allowing you to find the perfect arrangement for anyone on your list. If you have any questions about our return policy or our arrangements, please don’t hesitate to contact Fajiflowers today!

At Fajiflowers, the way we ship your roses depends on the size of the arrangement and where you are having your flowers delivered. If your flowers are being hand-delivered, then your arrangement will be delivered the same day or the next day they are ordered - depending on the cut-off for your location. Deliveries throughout the WK & Ireland will ship through An Post, Royal Mail, DPD or UPS. Do you want to send Eternity® Flower to a friend or loved one who is overseas? At Fajiflowers, we also offer shipping to more than 50 countries throughout the world! With that in mind, most international orders may take additional processing time for order or identity verification for orders that have been flagged. If there are complications with your order, then our team will send you a notification to alert you of the delay. We offer multiple shipping options at checkout for your convenience.

At Fajiflowers, we understand that you want to enjoy your beautiful flowers as soon as possible, which is why there is an option of scheduling a collection with us within the Dublin and Louth region.

This is the perfect solution for anyone looking for a great last-minute gift, or even those who just can’t wait to have their arrangement delivered.

Yes, we offer delivery for all our products. We ship arrangements and bouquets to various regions with specific shipping options depending on location.

Delivery Details

Ireland & EU: Standard and express delivery options available.

UK: Standard and express delivery options available.

USA: Both standard and express delivery options are offered.

We ship nationwide and to more than 50 international countries! For more information on how and where we ship, view our shipping policy.

CHAT WITH OUR VENUS ET FLEUR SPECIALISTS:fajiflowers@gmail.com/Contact us via any of our social media platforms, and we will be sure to assist you

Congratulations! The best way to reach a Bridal Specialist is to submit an email to fajiflowers@gmail.com. You can browse our bridal collection or schedule a complimentary consultation.

Yes you can create customised bouquets under our "Build Your Bouquet" section, having a variety of rose and box colours. Please make sure to read tT&C's for your "BYB" orders he ,

For Public Relations, Social Media, or partnership opportunities, reach out to our media team by emailing fajiflowers@gmail.com